Quick answers to common questions!
11 articles
How do Count.It challenges work?All the nitty gritty on challenge activities, goals, points, goal points, and more!
How do activities convert to points in Count.It challenges?All you need to know about points conversion in every Count.It challenge type!
What fitness trackers sync with Count.It Journey?Connect to any tracking app via Google Fit and Apple Health
How do I log meditation on Count.It?Simply connect your meditation app to one of the supported trackers.
Troubleshooting Sync Issues on Count.ItYou did the activity, now where's your data!$@#$! We got you.
How can I delete an inaccurate data point?If your fitness tracker is making you look too good or too bad, it's easy to set the record straight.
How do I delete my account?We're sorry to see you go, but removing your account is easy!
When I connect my Fitbit, I get this error: "This email used with different Fitbit accounts."This is a Fitbit login issue, and there's an easy fix.
Can a person join a challenge after it has started?In a word: Yes!
How do I leave a challenge?This one is not for you? No problem. You'll get 'em next time.
How do timezones work in a Count.It challenge?You have users all over the world. When does your challenge start and end? We got you.