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How do I remove a person from my group, or make another user a group admin?
How do I remove a person from my group, or make another user a group admin?

It's easy: Just log in to your Admin Dashboard on the web!

Updated over a week ago

On Count.It, Group Admins log in to their web dashboard to access challenge reports, manage group membership, assign admin privileges, and also to access their secure billing portal with payment info and billing history.

There are two levels of Admin: Admin and Billing Admin. A group can have as many Admins as it likes, but only one Billing Admin.

By default, the person who creates the group is automatically an Admin, and that person can access the Admin Dashboard to remove users from their group, and/or to assign admin "privileges" to other group members. To do so, simply follow these steps:

Managing Group Members

On the web, go to Count.It, and click on the Sign In link at the top right.

PRO Tip: You can also access the same page via the Group Settings screen in your Count.It app.

  • Tap the Sign In link, and enter the email address you used to create your Count.It account.

Once verified, you will be on your admin dashboard.

  • Click on the "Group Members" menu item in the left hand nav to go to your Group Members page.

  • To delete a group member, and remove them from any active challenges, click on the delete icon to the right of their name.

  • To grant admin privileges to a user, tap the up arrow to the right of their name.

  • To remove admin privileges from a user, tap on the down arrow to the right of their name.

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