You're ready to run a challenge with more than 10 participants, so it's time to upgrade to one of our Premium plans. Fab!
You must be a member of an existing group with admin privileges to upgrade your group to Premium.
Both Premium plans, Simple and Fancy, offer the same app features, but Premium Fancy comes with more support and payment options. See here to learn the differences.
Step-by-Step
Log in to your Count.It group on the web! (You can only upgrade to Premium online, not on the app.)
On your group home screen, tap on the settings ⚙️ icon at the top right of the screen
On the Group Settings screen, tap Plan
3.) On the Plan screen, tap your current plan to open the Premium plans web page.
5.) On the Premium plans page, choose your plan. You can use the "price estimator" widget at the bottom of the page to estimate your cost. For more details on Premium, see here.
6.) On the checkout page, you can enter your credit card, or opt to pay by ACH or other method. If you have a coupon code, you can apply that here, by clicking the "Add Code" button.
All done!
Once successfully upgraded, you will be able to add unlimited users to your challenge. Again, you pay nothing up front -- you will pay at the end of each month based on the actual membership of your active challenges. There are no silent recurring fees!
Changing payment method or canceling your plan
If you want to make any other changes to your plan, including updating your payment method, or canceling your Premium subscription, you can also do that via the secure billing portal. As described above, simply visit the Group Settings --> Plan screen on your Count.It app, and tap your plan name; or go to www.count.it on the web, and tap the login link at the top right of the page.
PRO TIP: Keep in mind that, with Count.It Premium, you only pay when you run a challenge. So, whether you cancel the plan or not, you will not be charged unless you run another challenge — nor will we do anything else with your information! The idea is to make it easy for groups to return and run recurring or future challenges.